Failures on M-Pesa B2B and C2B (STK Push)

Incident Report for IntaSend

Resolved

This incident has been resolved.

Posted Feb 13, 2024 - 23:09 EAT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2024 - 22:39 EAT

Update

We are continuing to work on a fix for this issue.

Posted Feb 13, 2024 - 20:46 EAT

Identified

Intermittent timeouts identified when connecting to the provider. We have communicated with the provider to have it resolved.

Posted Feb 13, 2024 - 19:56 EAT

This incident affected: Payments (M-Pesa B2C, M-Pesa Deposits).