OTP SMS Timing out

Incident Report for IntaSend

Resolved

This incident has been resolved.

Posted Mar 05, 2021 - 15:15 EAT

Update

Resolved. SMS services are back. We'll continue to monitor it.

Posted Mar 05, 2021 - 15:12 EAT

Update

We are continuing to investigate this issue.

Posted Mar 05, 2021 - 15:11 EAT

Investigating

We have an issue with our SMS provider. OTP SMS is not being released. We have raised a ticket and currently following it up.

Posted Mar 05, 2021 - 13:54 EAT

This incident affected: Authentication (Two Factor Authentication) and Notifications.